A flooded basement doesn't wait for business hours, and neither do we. Aqua Guard Water Damage keeps trucks staged around New Orleans so a licensed technician can be pulling standing water within the hour, not scheduling you for next Tuesday.
Call +1-844-578-1604 Now
Aqua Guard Water Damage built its New Orleans operation around one standard: arrive fast, document everything with moisture readings and thermal imaging, and communicate the drying plan in plain language before we touch a single wall.
We answer our own phones around the clock in New Orleans, which means the person who books your appointment already knows our schedule, our crew availability, and how fast we can realistically get a truck to your address.
We invest in ongoing training as drying standards and equipment evolve, rather than treating a technician's initial certification as the finish line.
Ceiling stains near a bathroom or kitchen almost always trace back to a plumbing failure rather than a roof leak, which means the source is often closer and easier to fix than homeowners assume.
If opening windows and running a fan doesn't clear the smell within a day, the moisture source is still active and needs professional extraction, not just ventilation. A smell that returns after cleaning is a strong sign the moisture is still present.
Hardwood that's cupping at the edges or laminate that's separating at the seams is a classic sign of moisture intrusion from below, whether that's a slab leak or groundwater seepage. The longer it sits, the harder the flooring is to salvage.
A running-water sound when every fixture in the house is off is a strong sign of a hidden leak feeding your rising bill.
Paint that bubbles or peels away from a wall, especially near baseboards, usually means moisture is pushing through from behind rather than a simple application problem.
Mold that returns after cleaning with bleach is a sign the underlying moisture source was never addressed, since surface cleaning does nothing for saturated material behind the wall.
Our Flood Damage Cleanup process covers every stage of a water loss, from the first extraction pass to the final coat of paint, so you're never left coordinating separate contractors mid-project.
Our crews arrive with truck-mount extraction units capable of pulling thousands of gallons per hour, using moisture meters to classify the water as Category 1, 2, or 3 before drying even starts.
Equipment placement isn't guesswork; it's calculated from psychrometric readings taken at the start of the job and adjusted daily as conditions change.
Our sewage cleanup protocol follows IICRC S500 contamination standards, isolating the affected area, removing unsalvageable materials, and disinfecting every surface that had contact with blackwater.
If mold has already taken hold, our containment and remediation process isolates the affected zone with negative air pressure before any demolition begins, keeping spores from spreading to unaffected rooms.
The same team that documented the damage and dried the structure hands off directly to reconstruction, which keeps the whole timeline shorter and the paperwork simpler.
Specialized cleaning techniques can often save upholstery, electronics, and documents that look like a total loss at first glance, which keeps out-of-pocket replacement costs down.
You call +1-844-578-1604 and speak with a live dispatcher, not a voicemail system — we ask a few quick questions about the source and severity so the crew arrives prepared.
Technicians arrive with moisture meters and thermal cameras to map exactly how far the water has traveled, including inside walls and under flooring where you can't see it.
We set drying equipment based on the specific moisture readings taken during assessment, not a generic placement pattern.
We re-test every affected area before calling a job complete, then coordinate repairs so you're not left with an open punch list.
Every technician carries IICRC certification and our crews are fully insured for your protection on every job.
Trucks are staged regionally so a crew can typically reach you well before a national chain's call center even finishes your intake form.
Flat-rate pricing means the number we quote is the number you pay, regardless of how long the drying cycle takes.
A guarantee only means something if it's backed by a second set of moisture readings, not just a handshake at the end of the visit.
Every job closes with documented moisture verification, because a guarantee that isn't backed by data isn't much of a guarantee.
That same standard applies whether it's a single flooded bathroom or a full commercial loss — the sign-off criteria don't change based on job size.
Call +1-844-578-1604Our New Orleans coverage area spans 70139 70130 70131 70148 70114 70115 70116 70117 70112 70113 70118 70119 70129 70128 70125 70124 70127 70126 70122 70163 70142 70145 70146 70150 70151 70152 70153 70154 70156 70157 70158 70159 70160 70161 70162 70164 70165 70166 70167 70170 70172 70174 70175 70176 70177 70178 70179 70181 70182 70184 70185 70186 70187 70189 70190 70195 70121 70123, with trucks positioned to reach any address in the service radius quickly.
Coverage isn't limited to the city center — our New Orleans routes extend out to the surrounding suburbs so outlying addresses aren't treated as an afterthought.
"I called in a panic at 11pm and someone actually picked up. The tech here in New Orleans had air movers set up before midnight and explained exactly what they were doing and why."
James R., New Orleans"They caught mold starting behind our drywall before it spread and contained it properly instead of just painting over the problem like a previous contractor did."
Denise M., New Orleans"They didn't cut corners on the contaminated water cleanup even though it would have been faster to skip the sanitization step — that mattered to me given we have young kids in the house."
Marcus T., New Orleans"Every question I asked got a straight answer, even the ones about cost, which is rare after dealing with two other contractors who kept dodging the pricing conversation."
Priya S., New Orleans"Drying logs were shared with us daily so we always knew exactly where the job stood, not just a vague 'it's drying' update."
Carlos V., New Orleans"They minimized business disruption by sectioning off the wet area instead of shutting down the whole space during drying."
Angela F., New Orleans"A cracked supply line under the kitchen sink went unnoticed for days and by the time we called, the subfloor was saturated. The crew pulled the damaged material and had drying equipment running within the hour."
Tyrone B., New Orleans"Storm runoff got into our crawl space and the smell alone told us something was wrong. The crew found the vapor barrier had failed and fixed the actual cause, not just the symptom."
Wendy K., New Orleans
